Dedicated Admin
Direct Admin Support
A dedicated admin is a type of IT professional who is responsible for the management and maintenance of a specific computer system or network. Dedicated admins are typically hired by organizations to manage their servers, networks, and other critical systems, and they are responsible for a wide range of tasks including installing and configuring software, setting up user accounts, securing the system, and managing updates and patches.
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L1 Admin
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L2 Admin
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L3 Admin
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Manager
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20 minutes Guaranteed Response Time
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Shift of 8 hours a day
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5 days in a week
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Proactive Server Monitoring
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Server stabilization or abuse ticket will be handled
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Strong knowledge of Windows or Linux servers
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24×7 Server Management Team available
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Flexible shift handling as per your requirements
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Microsoft and Redhat Certified Engineers
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Server monitoring and quick response
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Live chat and Helpdesk Support
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New Servers Setup and provisioning
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Adjustable shift timing as per the requirements
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Advanced Server Hardening including firewall setup
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Quality assurance Team to ensure the quality of each ticket
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Third-party Software installation
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Unlimited server support
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